Three principles for organizational redesign of an enterprise architecture
Digital technologies have raised customer expectations for responsive, seamless online services and information-enriched products. Many companies are struggling to meet those expectations and will continue to struggle unless they embrace enterprise architecture. This is what Jeanne Ross and Cynthia Beath write in a publication in MIT Sloan Management Review. In the article the authors shed their light on the importance of an enterprise architecture and what this means for business.